Frequently Asked Questions


WHO DESIGNS YOUR TEES?

Leah designs all of our typographic tee shirts in-house either by hand lettering or using various fonts. Our tees with illustrations are created by hand. Get in touch if you’d like to work together on a logo or branding project! You can also check out our sister company yallowcreative.com for information on marketing projects.

WHO DESIGNED YOUR WEBSITE?

It was all Leah! She’s a freelance graphic designer and marketing specialist, so she used this shop as a way to put those skills to work. She laid out the entire site, uploaded every image and created the content. If you’re interested in working with her on a design or marketing project, reach out to her directly at thinkyallow@gmail.com.

We also worked with Pancake Digital Solutions on the SEO and Adriannexo Photography on a handful of our images. Both are small female-run businesses that do incredible work.

WHAT PAYMENT METHODS DO YOU ACCEPT? 

We use Stripe and therefore accept all major credit cards. 

DO YOU ACCEPT CUSTOM ORDERS?

Absolutely! We love creating custom branding and logos, tee shirts, stationery, print and paper goods, and more. We do require at least a 14-day turnaround time, so please make sure to reach out in advance. If you're looking for something personalized, please get in touch by emailing hello@polishedprintco.com or via our Let's Work Together page so we can chat more about what you're looking for!  

DO YOU ACCEPT WHOLESALE ORDERS?

We sure do! Reach out via our Wholesale page if you’d like more information about our wholesale prices and policies.

WHAT IS SIZING LIKE?

Great question! Sizing can be tough when ordering clothes online. Please keep in mind our recommendations below, and reach out to hellopolishedprintco.com if you need more help choosing the right fit! 

Unless specified otherwise,  most of our adult t-shirts are printed on unisex style tees. This allows the greatest range of sizing for women and men. We offer sizes XS-XXL in an effort to accommodate as many people and body types as possible. 

The unisex t-shirt sizing tends to run large for women, so we recommend ordering down 1 size for a regular fit and 2 sizes for a tight fit. For men, the unisex sizing is true to size - so just order your normal men’s size. 

We do carry a couple women’s tees that tend to run a tad tight, so we recommend sizing up. 

Our baby bodysuits run true to size. If your little one is between sizes, we recommend sizing up just because little ones seem to grow way too quickly. That way they can enjoy it as much as possible!  

Our toddler and youth tees run true to size.

HOW DO I CARE FOR MY ORDER?

Because most of our tees are designed using an application method, we recommend washing them inside out on a cold, gentle cycle. All items should be either hung up to dry or dried using the tumble cycle with a low temperature. We advise you to never apply heat directly to the design, as it can cause the design to peel off or fade.