WHEN WILL MY ORDER SHIP?

We ship products out at 12PM on Mondays, Wednesdays and Fridays. If you order past that time, expect your order to ship out on the next shipping day. 

Please get in touch before placing your order if you are on a specific timeline and we will do our best to accommodate!

HOW WILL MY ORDER SHIP AND HOW LONG DOES IT TAKE?

We typically ship via USPS First-Class shipping unless you select a different option at checkout. You do have the choice of shipping Priority or UPS.

First Class Mail typically takes 2-3 days to arrive across most of the United states, but can take 3-5 days for farther or more remote areas. 

Please allow 1-4 weeks for international shipments to arrive. Polished Prints is not responsible for additional customs tariffs or charges associated with your package once it arrives in your country. We cannot guarantee arrival dates and are not responsible for any delays.  

WHAT HAPPENS IF MY PACKAGE IS LOST?!

We cannot accept responsibility for lost or stolen items, including orders marked “delivered” by the shipping carrier. 

We cannot accept responsibility for international orders that do not arrive. 

All of our orders include tracking. If the tracking drops off mid-shipment prior to confirmed delivery, we will work with you and the shipping carrier to find a solution.