Effective Date: March 1, 2018
Last Updated: February 19, 2026

Polished Prints (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://polished-prints.com (the “Site”) or otherwise interact with us.

Polished Prints is located at:
101 East Vandalia Street
Edwardsville, Illinois 62025
United States

Email: leah@polishedprints.com
Phone: 618-506-0170

By accessing or using our Site, you agree to the terms of this Privacy Policy.

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1. INFORMATION WE COLLECT

A. Information You Provide to Us

When you:

• Make a purchase

• Create an account

• Sign up for email or SMS marketing

• Contact us

• Participate in promotions or events

We may collect:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information

• Order history

• Any information you voluntarily provide

Payments are processed securely through Shopify and its integrated payment processors (including Shopify Payments, Shop Pay, PayPal, and other supported providers). We do not store full credit card numbers on our servers.

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B. Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages viewed

• Referring website

• Time spent on pages

• Cart activity

• Purchase behavior

• Cookie identifiers

This information is used for analytics, fraud prevention, marketing, and site optimization.

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C. Cookies and Tracking Technologies

Our Site is hosted on Shopify Inc. Shopify provides us with the online ecommerce platform that allows us to sell products and services to you.

Shopify automatically places certain essential cookies on your device for:

• Cart functionality

• Checkout processing

• Fraud prevention

• Security

We may also use additional cookies, pixels, and tracking technologies through third-party services such as:

• Shopify Analytics

• Google Analytics

• Meta (Facebook/Instagram) Pixel

• Klaviyo (email marketing)

• SMS marketing providers

These tools help us understand customer behavior, improve marketing efforts, and enhance user experience.

You may control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

For more information about Shopify’s privacy practices, you may visit: https://www.shopify.com/legal/privacy

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2. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and fulfill orders

• Provide shipping and tracking updates

• Provide customer support

• Send transactional communications

• Send marketing emails or SMS messages (if you opt in)

• Improve our website and customer experience

• Detect and prevent fraud

• Comply with tax, accounting, and legal obligations

We do not sell your personal information for monetary compensation.

However, certain marketing practices (such as pixel-based advertising) may be considered “sharing” under some state privacy laws.

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3. MARKETING COMMUNICATIONS

If you opt in to receive marketing emails or SMS messages, we may send promotional messages, new product updates, and event information.

You may opt out at any time by:

• Clicking the “unsubscribe” link in emails

• Replying STOP to SMS messages

• Contacting us directly

We comply with:

• The CAN-SPAM Act

• The Telephone Consumer Protection Act (TCPA)

• Applicable state marketing laws

Message and data rates may apply for SMS communications.

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4. SHARING OF INFORMATION

We may share your information with trusted service providers, including:

• Shopify (our ecommerce platform)

• Payment processors

• Shipping carriers

• Email marketing platforms

• SMS platforms

• Marketing and advertising partners

• Analytics providers

These providers are contractually obligated to use your information only to perform services on our behalf.

We may also disclose personal information if required to:

• Comply with legal obligations

• Respond to lawful government requests

• Protect our rights or property

• Prevent fraud or illegal activity

If Polished Prints is sold, merged, or transferred, personal information may be transferred as part of the business assets.

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5. STATE PRIVACY RIGHTS (INCLUDING CALIFORNIA AND OTHER STATES)

Because we sell online nationwide, residents of certain states (including California, Colorado, Virginia, Connecticut, and others) may have additional privacy rights.

Depending on your state of residence, you may have the right to:

• Request access to personal information we collect

• Request deletion of personal information

• Request correction of inaccurate information

• Opt out of certain data sharing practices

• Request information about categories of data collected and disclosed

To exercise your rights, contact:

Email: leah@polishedprints.com
Phone: 618-506-0170
Mail: 101 East Vandalia Street, Edwardsville, Illinois 62025

We will verify your identity before processing requests.

We do not discriminate against individuals for exercising privacy rights.

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6. CHILDREN’S PRIVACY

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

If we become aware that we have collected personal information from a child under 13, we will delete it promptly.

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7. DATA RETENTION

We retain personal information for as long as necessary to:

• Fulfill orders

• Maintain tax and accounting records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When no longer required, personal information is securely deleted or anonymized.

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8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

Because our Site is hosted on Shopify, security measures include:

• SSL encryption

• Secure checkout

• Fraud analysis tools

• PCI-compliant payment processing

However, no transmission over the Internet is guaranteed to be completely secure.

IN-STORE DATA COLLECTION

In addition to information collected through our website, we may collect personal information when you visit our physical retail location at 101 East Vandalia Street, Edwardsville, Illinois 62025.

This may include:

• Information collected at checkout through Shopify POS
• Name, email address, and phone number provided for receipts, loyalty programs, or promotions
• Payment information processed through Shopify’s secure POS system
• Purchase history
• Video surveillance footage for security purposes
• Information collected through in-store WiFi (if applicable)

This information is used for:

• Processing transactions
• Fraud prevention
• Customer service
• Marketing (if you opt in)
• Security and loss prevention

Security footage is retained for a limited period and used only for safety and fraud prevention purposes.

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9. DO NOT TRACK SIGNALS

Our Site does not currently respond to “Do Not Track” browser signals due to the lack of a consistent industry standard.

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10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

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11. INTERNATIONAL USERS

Our Site is operated in the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States.

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12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Site constitutes acceptance of the updated policy.

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13. CONTACT INFORMATION

Polished Prints
101 East Vandalia Street
Edwardsville, Illinois 62025
United States

Email: leah@polishedprints.com
Phone: 618-506-0170