Job Title: Operations Specialist
Location: Polished Prints Warehouse, Maryville IL

Who We Are: Polished Prints is not just a brand; it's a vibrant tapestry of style and creativity woven specifically for modern women and children. Our journey began in the echo of laughter and passion within a guest bedroom back in 2018, transforming one mom’s humble hobby into a globally-recognized dynamic lifestyle brand. Now, our creations grace over 800 boutiques worldwide, and we shine brightly online through major retailers like Nordstrom.com and Dia & Co. You can also discover our signature pieces in our welcoming brick-and-mortar locations at The City Foundry in St. Louis and Edwardsville, where style meets community.

What We’re Looking For: As our story unfolds and we continue to grow, we seek an Operations Specialist who will join our team as the engine powering our daily warehouse endeavors. In this role, you’ll be the cornerstone of our operations, meticulously ensuring that each day flows effortlessly. Your watchful eye will oversee order fulfillment, manage inventory, and foster communication with both our wholesale and retail customers, echoing our brand's commitment to excellence.

We yearn for candidates who embody the spirit of entrepreneurship, ready to sculpt the day-to-day landscape of our polished prints warehouse. You should be a master of organization, an inventive thinker bursting with ideas on how to enhance systems and processes to triumph over challenges. Detail-oriented leaders, enthusiastic about playing a vital role in a flourishing business, are exactly who we need to help us elevate our brand.

**Key Responsibilities:**
- Oversee daily warehouse operations with grace, including the seamless shipping of orders and meticulous inventory management.
- Cultivate effective communication with all customers, gracefully steering through orders and adeptly resolving any bumps along the way.
- Maintain an accurate and up-to-date inventory of all delightful products within our warehouse, storage unit, and retail locations, ensuring that nothing slips through the cracks.
- Adjust orders smoothly when out-of-stock products arise, all while keeping our inventory system in perfect sync.
- Infuse creativity into automations and workflows that will elevate our operations across the company.
- Upload new product listings into Shopify, Amazon, and Faire platforms, showcasing our latest creations to a broader audience.
- Receive and process purchase orders with precision, ensuring that every fulfillment is timely and flawless.
- Generate and maintain stock-out reports to vigilantly monitor inventory levels and product availability, safeguarding against shortages.
- Offer insightful buying recommendations to the owner, based on current inventory needs and sell-through rates.
- Ensure each order is filled accurately and accepted on time, reflecting our commitment to customer satisfaction.
- Tackle any issues independently as they unfold, embodying our problem-solving ethos.
- Submit orders for supplies and products with an eye on key deadlines, ensuring everything aligns perfectly.
- Provide excellent customer service through prompt communication with retail customers, enhancing their experience with us.
- Uphold all company policies and procedures with respect and diligence.
- Execute transfers and restocking within the warehouse, keeping our operations polished and professional.

**Ideal Candidate:**
- Experience with Shopify or other e-commerce systems is a must, as familiarity in this realm helps us keep our pulse on the ever-changing market.
- A highly organized and detail-oriented nature will empower you to juggle multiple tasks and priorities with ease.
- You should possess the ability to think outside the lines, discovering value in unexpected corners.
- A strong work ethic, coupled with a thirst for challenging projects and a talent for problem-solving, will set you apart.
- Business accountability and commitment to follow-through are essential traits we admire.
- Proven capability to create processes and adapt on the fly will help our team run smoother than ever.
- A solid foundation of knowledge in Excel will assist you in data management and reporting.
- Thriving in a fast-paced environment and adapting effortlessly to changing conditions will keep you at home in our dynamic culture.
- Excellent communication skills, both written and verbal, will facilitate smooth interactions across the board.
- A flexible schedule with a willingness to lend a hand during extra hours when needed is crucial.
- A basic understanding of the fashion industry adds a touch of familiarity to our mission.
- The ability to work independently, embracing and resolving challenges efficiently, empowers our collective progress.
- A rare weekend commitment may be required as we chase growth and opportunities.
- You should be capable of lifting up to 50 pounds regularly, ensuring you’re up for the physical demands of the role.

**Hours & Compensation:**
- Monday-Friday, approximately 40 hours per week awaits our dedicated Operations Specialist.
- Enjoy 401(k) benefits with a 5% match after 90 days of good work.
- A flexible PTO policy lets you recharge when needed.
- Indulge in a generous employee discount of 40% on Polished Prints-branded goods, with 20% off other enticing products offered in-store and online.
- Health insurance provides peace of mind for you and your loved ones.
- Annual salary ranges from $45,000 to $50,000, reflecting the importance of your contributions.

**How to Apply:**
If you are a proactive, detail-oriented individual eager to contribute to the thriving tale of Polished Prints, we want to hear your voice! Please submit your resume and a cover letter sharing your relevant experiences and expressing why you would be a fantastic fit for our vibrant team to Leah Longueville at leah@polishedprints.com.

**Polished Prints is an equal opportunity employer. We celebrate diversity and commit ourselves to crafting an inclusive environment for all employees.**